Luke is a bright and passionate entrepreneur who founded VCEpro, a startup that helps dealerships perform remote service like oil changes...

When someone comes to work for you, you’re agreeing to exchange a certain amount of money for their time. So during the interview process...

Jason is focused and driven, but during our routine call, I could see that he was flustered. Too much to do and too little time. His busi...

When I asked Bill, my old coworker and a new startup founder, where he wanted to be in five years, he said he wanted one million active u...

Last week, I was speaking with a startup founder named Ryne, who leads the product department at Selly Automotive, a CRM and communicatio...

Mike started at DealerScience as an implementation specialist. He excelled in his role because of his ability to comprehend and solve int...

Originally published on dealermarketing.com. There are many great resources that teach dealership owners and employees on how to run a de...

The word “leverage” implies some sort of power dynamic, like one person is dangling a carrot in front of someone else. However, when appl...

Whether someone is starting or growing their business, their most precious resource is often time. David Friedman, a fellow Tufts alumni ...

When I talk with start-ups, I can see the early DealerScience team in their story and questions. People everywhere asked how they could h...

When starting or growing a business, there’s so much that needs to get done that it’s hard to step back and plan. I remember wondering how...

Listen to Andrew Gordon featured on the Used Car Dealer Podcast with Zach Klempf. In this episode, Zach interviews Andrew Gordon, who's t...

A colleague reached out to me last week asking for advice about a plan for a startup. He had an idea for a new venture based on problems ...

Originally published on dealermarketing.com. New cars have all the signature marks of a commodity product: a 2020 black Corolla LE is the...

Last week, I introduced the sourdough starter process to you. If you began your starter then, you're about a week or so away from actuall...

I was talking with Mike Dunlap of Schomp Automotive recently about how working from home in response to COVID-19 was changing dealerships...

The intriguing thing about sourdough is that it's a part-time science experiment that ends with a delicious, shareable treat. Your sourdo...

Dealers live and breathe in a highly-regulated, fragmented, and risky business. I believe this is the main reason many dealers are resist...

I recognize that the current climate is not easy for businesses. Car dealerships are no exception.

Welcome to Boston. There are five Dunkin’ Donuts within a quarter of a mile from my office. I’ve selected my Dunkin’ of choice.